Our impact

The community is our moat

Our ESG policy outlines the pledges and commitments that we have made to our customers, our team, our local community and the environment. Our impact is constantly evolving, so check in for regular updates on our progress.

A grower planting seedlings in a field on a sunny day — the kind of supplier work that sits behind our ESG promise.
What we're doing about it

Three pillars, no waffle.

01

Buildings & carbon

LED retrofits at both sites, behind-the-meter monitoring, and a published path to net-zero operations by 2030. We list scope-1 and scope-2 emissions in the annual report.

02

People & wellbeing

Real Living Wage as a minimum standard, alongside initiatives that support the health, wellbeing and development of our team. For our members: healthy food options, exercise classes and a wellbeing room.

03

Community & place

Ongoing support for local charities, schools and community organisations through volunteering, partnerships, shared resources and targeted funding.

Hand-drawn portrait of Mark, Co-Founder
From the founder

We sell the feeling

We don't sell real estate. We sell the feeling you get on a Tuesday morning when your front-of-house colleague hands you a coffee, remembers your weekend, and asks how the pitch went. That feeling is the product.

Everything in this report, coffee provenance, electricity contracts, who we hire, who we pay, is in service of it. If you'd like to see how it's done in person, the door is open. (Take it as a standing invitation.)

Open by default

Our ESG Policy, free to read.

The full set of pledges and commitments, in one document.